![]() Our tester was provided with the Technicolor as standard equipment when he upgraded his internet speed. Intel’s modem chipset line has been plagued with issues ranging from packet loss to security vulnerabilities. Spectrum buys modems from at least three suppliers: The Technicolor – E31T2V1 and Ubee – E31U2V1 both use the Broadcom 3390 chipset, while the E31N2V1 model from Hitron uses the dreaded Intel PUMA 7 chipset. This modem supports the new DOCSIS 3.1 protocol on 32 channels, so it will be able to work at even faster speeds if Spectrum chooses to beef up their network infrastructure. This and the related modems provided by Spectrum are currently the only hardware that’s certified to work for the fastest “Gig” speed tier, up to 940 mbps. The Technicolor – E31T2V1 is one of the modems Spectrum provides to new subscribers getting Ultra (400 mbps) speeds or faster. But if you get one of the Intel-based modems instead and you notice problems with latency and jitter, we think the Netgear – C7000 modem-router combo or the modem-only Motorola – MB8600 are the two best offerings on the list of modems that Spectrum approves. We tested the new DOCSIS 3.1 modem they provided to us, the Technicolor – E31T2V1, and it’s a great modem running a reliable chipset that does exactly what it’s supposed to do. For a list of Gig capable modems, visit /modem.Our resident networking guru spent three weeks researching chipset versions, known bugs and security vulnerabilities, and trying to get a straight answer from Spectrum’s regional communications team about their policy toward customer-owned modems. Gig capable modem required for Gig speed. Available Internet speeds may vary by address. Enter your address to determine availability. Services subject to all applicable service terms and conditions, subject to change. General Terms: INTERNET: Speed based on wired connection and may vary by address. Taxes, fees and surcharges extra and subject to change during and after the promotional period installation/network activation, equipment and additional services are extra. Spectrum Internet® Gig promotion price is $89.99/mo standard rates apply after yr. ¶Limited time offer subject to change valid to qualified residential customers who have not subscribed to any services within the previous 30 days and who have no outstanding obligation to Charter. ![]() Spectrum Internet® Ultra promotion price is $69.99/mo standard rates apply after yr. ° Limited time offer subject to change valid to qualified residential customers who have not subscribed to any services within the previous 30 days and who have no outstanding obligation to Charter. Spectrum Internet ® promotion price is $49.99/mo standard rates apply after yr. ![]() § Limited time offer subject to change valid to qualified residential customers who have not subscribed to any services within the previous 30 days and who have no outstanding obligation to Charter. Account credentials may be required to stream some TV content online. Channel and HD programming availability based on level of service. General Terms: TV: TV equipment required charges may apply. ![]() Taxes, fees and surcharges (broadcast surcharge up to $21.00/mo) extra and subject to change during and after the promotional period installation/network activation, equipment and additional services are extra. Spectrum TV® Select promotion price is $59.99/mo standard rates apply after yr. * Limited time offer subject to change valid to qualified residential customers who have not subscribed to any services within the previous 30 days and who have no outstanding obligation to Charter.
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